Day Program Supervisor (DPS)
Lincoln and Southeast Nebraska | Full-Time
Why This Role is Different
At ABLED, the Day Program Supervisor serves as a key operational leader within our day and community-based services. This role is responsible for supporting staffing stability, coordinating daily operations, maintaining service continuity, and providing leadership and guidance to DSP staff.
The Day Program Supervisor exercises independent judgment in addressing staffing needs, operational challenges, service adjustments, and participant support considerations. Through operational oversight, workflow coordination, staff coaching, and problem-solving, this position helps ensure services remain responsive, compliant, participant-centered, and effective.
This role is ideal for someone who enjoys leading others, solving problems, and supporting both staff success and participant outcomes in a fast-paced human services environment.
What This Offers You:
Operational Leadership: Help ensure participant services remain staffed, organized, and responsive through daily operational oversight, staffing coordination, and service continuity across ABLED's day and community-based programs.
Staff Development: Play a direct role in coaching, mentoring, and supporting DSP staff while strengthening professionalism, accountability, and service quality throughout the organization.
Meaningful Impact: Support both participants and the staff who serve them. Your leadership will directly influence participant outcomes, staff success, and the overall effectiveness of services delivered throughout the community.
Career Growth: Gain practical experience in supervision, staffing, operational leadership, compliance, training, and human services management.
Purpose-Driven Culture: Join a mission-driven organization where compassion, dignity, and relationship-building guide everything we do.
This role is ideal for someone who:
Views leadership as developing other leaders
Steps up when challenges arise and takes ownership of solutions
Approaches success with a "we" mindset rather than a "me" mindset
Thrives in environments where flexibility and problem-solving are essential
Understands that strong staffing leads to strong participant outcomes
Can balance accountability with encouragement
Communicates clearly and professionally
Follows through on commitments and can be relied upon to get things done
Remains calm when priorities shift unexpectedly
Values both operational excellence and person-centered services
Essential Responsibilities
Personnel Management & Staff Development
Provide ongoing coaching, feedback, and performance support to DSP staff
Identify employee performance concerns and provide timely coaching, accountability, and corrective guidance
Participate in employee performance evaluations alongside the DSP Coordinator and provide recommendations regarding employee development, performance improvement, and training needs
Assist the DSP Coordinator in identifying staffing challenges, training priorities, employee development opportunities, and performance concerns
Document and communicate employee performance concerns, operational challenges, and personnel issues to the DSP Coordinator as appropriate
Support implementation of performance improvement plans, corrective action processes, employee development initiatives, and training efforts as directed
Reinforce professionalism, accountability, workplace expectations, and organizational values through consistent leadership and coaching
Help cultivate a positive team culture focused on collaboration, growth, service, and continuous improvement
Staffing & Operational Management
Develop, manage, and adjust staffing assignments and schedules to maintain operational continuity, participant safety, regulatory compliance, and effective service delivery
Exercise independent judgment in determining staffing assignments based on participant needs, staff qualifications, interpersonal dynamics, behavioral support considerations, scheduling priorities, and operational demands
Respond to staffing shortages, call-ins, coverage gaps, scheduling conflicts, and operational disruptions while ensuring continuity of services
Monitor staffing patterns, service coverage, and operational needs to proactively identify and resolve staffing concerns
Communicate staffing expectations, scheduling changes, operational priorities, and service adjustments with DSP staff in a timely and professional manner
Coordinate staffing transitions, participant onboarding adjustments, and service modifications to support operational stability and participant success
Provide recommendations regarding staffing effectiveness, workflow efficiency, operational improvement opportunities, and service coordination needs
Habilitative Service Delivery
Provide direct habilitative services on a limited and operationally necessary basis to support continuity of services and operational stability
Support participants in developing independence, communication, social, community integration, and daily living skills consistent with Individual Service Plans (ISPs)
Promote participant choice, self-direction, dignity, confidence-building, and individualized skill development
Safely transport participants and utilize community-based activities as opportunities for learning, engagement, and growth
Documentation & Compliance
Ensure accurate, timely, and complete Therap documentation including T-Logs, Attendance, S-Comms, MARs, GERs, Programs, and Appointments
Monitor documentation quality and reinforce documentation expectations, compliance standards, and operational accountability with DSP staff
Support compliance with state regulations, agency policies, participant safety standards, habilitative service requirements, and documentation expectations
Administer medications in accordance with agency policy and applicable documentation requirements
Identify, address, and communicate documentation concerns, compliance risks, operational deficiencies, or participant safety concerns requiring corrective action or follow-up
Crisis Prevention & Behavioral Support
Implement Mandt de-escalation techniques and behavior support strategies to prevent and respond to behavioral crises
Provide direction and support to DSP staff regarding implementation of behavior support plans, crisis response procedures, and participant safety practices
Maintain calm, professional, trauma-informed, and participant-centered responses during crisis situations
Promote safe, consistent, and effective support practices across assigned programs and services
Team Collaboration
Work under the direction of the DSP Coordinator while collaborating effectively with DSP staff, families, guardians, and community partners
Participate in meetings, trainings, and ongoing professional development opportunities
Communicate effectively regarding participant progress, staffing concerns, operational needs, and service coordination
Contribute ideas, feedback, and solutions that support participant outcomes and organizational improvement
Qualifications
Required Qualifications
Valid driver's license and acceptable driving record
Ability to pass required state and federal background checks
Strong written, verbal, interpersonal, and professional communication skills
Computer proficiency and ability to effectively utilize Therap and other electronic documentation systems
Ability to coordinate staffing needs, manage competing priorities, and maintain operational continuity
Ability to provide leadership, coaching, mentorship, and performance support to DSP staff
Physical ability to safely assist participants and perform direct support responsibilities as operationally necessary
Preferred Qualifications
Leadership, staffing coordination, mentoring, or supervisory experience
Prior experience working with individuals with intellectual and developmental disabilities
Familiarity with person-centered planning, habilitative services, and community-based supports
Experience with crisis intervention, behavioral support, and de-escalation techniques
Previous experience utilizing Therap documentation systems
Compensation and Benefits
Starting salary of $50,000 annually based on experience, leadership background, and qualifications
Full-time exempt leadership position
Paid Sick Time (PST)
Health, dental, and vision insurance
401(k) retirement plan
Leadership development and ongoing professional growth opportunities
Training including Mandt certification and habilitation-focused training
Supportive, mission-driven, and team-oriented work environment
Opportunity to play a meaningful leadership role in strengthening participant services, staff support, and operational excellence
About ABLED's Mission
ABLED's mission is to glorify Jesus Christ by cultivating an environment where individuals of all abilities flourish in freedom and belonging. We are guided by Faith-Driven service rooted in compassion and dignity, Freedom-Centered support that prioritizes choice and self-direction, and a Family-Oriented approach that treats every individual with the care we would want for our own loved ones. ABLED welcomes people of all faiths, or no faith at all. ABLED believes that effective care recognizes the whole person, including physical, psychological, social, and spiritual dimensions of well-being.
To Get Started
If you understand that habilitation means building skills and supporting personal growth, and you want a role where your creativity makes a real difference, we'd love to hear from you!
Please submit your resume to cheryl@abledinc.com.
If you prefer, you may also complete a DPS application. All candidates complete an application and required background authorizations prior to beginning services.
Equal Opportunity Employment
ABLED is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.