Day Program Supervisor (DPS)
Lincoln and Southeast Nebraska | Full-Time
Why This Role is Different
At ABLED, the Day Program Supervisor serves as a key operational and leadership resource within our day and community-based services. This role helps ensure participant needs are consistently met through operational oversight, staffing coordination, service continuity management, and day-to-day leadership support across assigned programs and services.
The Day Program Supervisor plays an active role in maintaining staffing stability, supporting DSP staff, reinforcing accountability and professionalism, addressing operational challenges, and helping ensure services remain organized, responsive, compliant, and participant-centered within a fast-paced environment.
This position combines operational leadership, staffing coordination, workflow management, staff coaching, problem-solving, and direct service knowledge in a way that directly impacts participant outcomes, service quality, and organizational effectiveness.
The Day Program Supervisor exercises independent judgment in responding to staffing needs, service adjustments, operational priorities, and participant support considerations while helping maintain the consistency, reliability, and effectiveness of services across ABLED’s programs.
This role supports the people who support others—serving as a dependable operational leader and resource for staff while helping maintain the quality, stability, and continuity of services throughout the organization.
What This Offers You:
Operational Leadership: Help ensure participant services remain staffed, organized, and responsive by supporting daily operations, staffing coordination, and service continutiy across ABLED’s day and community-based programs
Staff Development: Play a direct role in coaching, mentoring, and supporting DSP staff while helping strengthen professionalism, accountability, and service quality throughout the organization
Meaningful Impact: Support both participants and the staff who serve them. Your leadership will influence participant outcomes, staff success, and the overall effectiveness of services delivered throughout the community
Career Growth: Develop practical experience in supervision, staffing, operational leadership, compliance, training, and human services management
Purpose-Driven Culture: Be part of a purpose-driven organization where compassion, dignity, and relationship-building guide everything we do
This role is ideal for someone who:
Naturally steps into leadership when challenges arise
Enjoys helping others succeed and develop professionally
Thrives in environments where flexibility and problem-solving are essential
Understands that strong staffing leads to strong participant outcomes
Can balance accountability with encouragement
Communicates clearly and professionally
Takes ownership of problems and follows through on solutions
Remains calm when priorities shift unexpectedly
Values both operational excellence and person-centered services
Essential Responsibilities
Leadership & Staff Supervision
Direct and supervise day-to-day operations and DSP staff performance across assigned programs and services
Provide leadership, guidance, accountability, and operational oversight to DSP staff regarding participant supports, service expectations, documentation standards, and daily service delivery
Monitor staff performance, professionalism, responsiveness, and adherence to agency policies, participant rights, and person-centered support practices
Assist in onboarding, training reinforcement, mentorship, and performance development of DSP staff
Address day-to-day operational concerns, staffing issues, employee conflicts, participant support concerns, and service-related challenges utilizing sound judgment and professionalism
Communicate operational concerns, staffing risks, service gaps, documentation issues, and performance concerns to leadership as appropriate
Promote consistency, accountability, professionalism, teamwork, and quality service delivery throughout assigned programs and services
Staffing & Operational Management
Develop, manage, and adjust staffing assignments and schedules to maintain operational continuity, participant safety, regulatory compliance, and effective service delivery
Exercise independent judgment in determining staffing assignments based on participant needs, staff qualifications, interpersonal dynamics, behavioral support considerations, scheduling priorities, and operational demands
Independently respond to staffing shortages, call-ins, coverage gaps, scheduling conflicts, and operational disruptions while ensuring continuity of services
Monitor staffing patterns, service coverage, and operational needs to proactively identify and resolve staffing concerns
Communicate staffing expectations, scheduling changes, operational priorities, and service adjustments with DSP staff in a timely and professional manner
Coordinate staffing transitions, participant onboarding adjustments, and service modifications to support operational stability and participant success
Provide recommendations regarding staffing effectiveness, workflow efficiency, operational improvement opportunities, and service coordination needs
Habilitative Service Delivery
Provide direct habilitative services on a limited and operationally necessary basis to support continuity of services and operational stability
Support participants in developing independence, communication, vocational, social, community integration, and daily living skills consistent with Individual Service Plans (ISPs)
Promote participant choice, self-direction, dignity, confidence-building, and individualized skill development
Safely transport participants and utilize community-based activities as opportunities for learning, engagement, and growth
Documentation & Compliance
Ensure accurate, timely, and complete Therap documentation including T-Logs, Attendance, S-Comms, MARs, GERs, Programs, and Appointments
Monitor documentation quality and reinforce documentation expectations, compliance standards, and operational accountability with DSP staff
Support compliance with state regulations, agency policies, participant safety standards, habilitative service requirements, and documentation expectations
Administer medications in accordance with agency policy and applicable documentation requirements
Identify, address, and communicate documentation concerns, compliance risks, operational deficiencies, or participant safety concerns requiring corrective action or leadership follow-up
Crisis Prevention & Behavioral Support
Implement Mandt de-escalation techniques and behavior support strategies to prevent and respond to behavioral crises
Provide direction and support to DSP staff regarding implementation of behavior support plans, crisis response procedures, and participant safety practices
Maintain calm, professional, trauma-informed, and participant-centered responses during crisis situations
Promote safe, consistent, and effective support practices across assigned programs and services
Team Collaboration
Collaborate effectively with the Day Program Coordinator, DSP staff, families, guardians, and community partners
Participate in meetings, trainings, and ongoing professional development opportunities
Communicate effectively regarding participant progress, staffing concerns, operational needs, and service coordination
Contribute ideas, feedback, and solutions that support participant outcomes and organizational improvement
Required Qualifications
Leadership & Staff Support
Provide day-to-day supervision, guidance, and operational support to DSP staff
Assist DSPs in navigating participant needs, service expectations, documentation requirements, and daily challenges
Reinforce professionalism, accountability, participant rights, and person-centered support practices
Help support positive team culture through leadership, communication, consistency, and follow-through
Assist with onboarding, mentorship, and ongoing support of new DSP staff
Communicate staffing concerns, service risks, operational challenges, and team needs to leadership appropriately
Model professionalism, sound judgment, responsiveness, and strong communication in daily operations
Staffing & Service Coordination
Support implementation of staffing schedules and assist in maintaining service continuity across assigned programs and services
Help address day-to-day staffing challenges, schedule changes, call-ins, and participant support needs as they arise
Assist in ensuring participant services remain appropriately staffed and operationally stable
Communicate with DSP staff regarding schedule updates, service adjustments, and operational priorities
Support smooth transitions during participant onboarding, staffing changes, or service adjustments
Help maintain organization, responsiveness, and operational follow-through throughout daily services
Habilitative Service Delivery
Provide direct habilitative services as operationally necessary
Support participants in developing independence, communication, vocational, social, and community integration skills
Assist participants in achieving goals identified within Individual Service Plans (ISPs)
Encourage participant choice, self-direction, confidence-building, and skill development
Support participants in exploring recreational, volunteer, employment, and community opportunities
Safely transport participants while utilizing community activities as opportunities for growth and learning
Documentation & Compliance
Complete accurate and timely Therap documentation including T-Logs, Attendance, S-Comms, MARs, GERs, Programs, and Appointments
Reinforce documentation expectations and assist DSP staff in maintaining documentation quality and completion
Support compliance with state regulations, agency standards, participant safety expectations, and habilitative service requirements
Administer medications according to policy and documentation requirements
Assist leadership in identifying documentation, compliance, or operational concerns requiring follow-up
Crisis Prevention & Behavioral Support
Utilize Mandt de-escalation techniques to prevent and respond to behavioral crises
Support DSP staff in implementing behavior support plans appropriately and consistently
Maintain calm, supportive, and professional interactions during crisis situations
Reinforce trauma-informed, participant-centered, and safety-focused approaches to support
Assist in promoting safe and consistent support practices across services
Team Collaboration
Collaborate effectively with the Day Program Coordinator, DSP staff, families, guardians, and community partners
Participate in meetings, trainings, and ongoing professional development opportunities
Communicate effectively regarding participant progress, staffing concerns, operational needs, and service coordination
Contribute ideas, feedback, and solutions that support participant outcomes and organizational improvement
Compensation and Benefits
Starting salary of $50,000 annually based on experience, leadership background, and qualifications
Full-time exempt leadership position
Paid Time Off (PTO)
Health, dental, and vision insurance
401(k) retirement plan
Leadership development and ongoing professional growth opportunities
Paid training including Mandt certification and habilitation-focused training
Supportive, mission-driven, and team-oriented work environment
Opportunity to play a meaningful leadership role in strengthening participant services, staff support, and operational excellence across ABLED’s programs
About ABLED's Mission
ABLED's mission is to glorify Jesus Christ by cultivating an environment where individuals of all abilities flourish in freedom and belonging. We are guided by Faith-Driven service rooted in compassion and dignity, Freedom-Centered support that prioritizes choice and self-direction, and a Family-Oriented approach that treats every individual with the care we would want for our own loved ones. ABLED welcomes people of all faiths, or no faith at all. We approach care holistically, recognizing that true flourishing includes physical, psychological, social, and spiritual well-being.
To Get Started
If you understand that habilitation means building skills and supporting personal growth, and you want a role where your creativity makes a real difference, we'd love to hear from you!
Please submit your resume to cheryl@abledinc.com.
If you prefer, you may also complete a DPS application. All candidates complete an application and required background authorizations prior to beginning services.
Equal Opportunity Employment
ABLED is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.